SEEBURGER Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. This website, www.seeburger.com (the “Site”), is owned and operated by SEEBURGER Inc.  This Privacy Policy describes how we collect, use and disclose information that we may obtain about you through the Site. When you provide information to us via our Site, we protect it according to this Privacy Policy. By using this Site, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy. If you do not agree to this Privacy Policy, do not use this Site.

SEEBURGER operates in the business-to-business (B2B) software industry. Unlike many companies and websites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business customers.

The Information We Collect

We may collect the following types of information when you browse this Site:

  • Information you provide directly when you register, inquire about SEEBURGER products, or request SEEBURGER support or services at any SEEBURGER online form, or via any e-mail messages you send us, including personally identifiable information such as your name and contact information (phone, fax and pager numbers, address, and email address).
  • Information you provide directly, including personally identifiable information you submit through this Site as part of the online job application process or in the process of registering for a SEEBURGER sponsored training, event, user group, or conference.
  • Passively collected information, including through the use of “cookies” described below, such as IP addresses, web browser and operating system information, date and time of visits, and  the web pages your Internet browser visits when browsing this Site, any other SEEBURGER website or any affiliate site;
  • Click-through information related to SEEBURGER emails and related marketing activities; and
  • Aggregate, non-personally identifiable information, such as the number of hits per week or per web page.

Cookies

“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a “permanent” or “persistent cookie”).  Cookies can make it easier to use a website by allowing servers to access certain information quickly:

Session cookies can be used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.

Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter this information each time they visit a website.

This Site may use both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Site with ease.  To make the Site easier to use, we combine information collected via cookies with personally identifiable information.  Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.

Web Beacons

SEEBURGER may use "web beacon" technology to gather metrics from anonymous web users and email recipients for the purpose of operating and improving SEEBURGER websites and email communications.  A web beacon is an electronic image that is imbedded in a web page or email which allows SEEBURGER to track web page views/hits or the opening of an email containing a beacon.  SEEBURGER may use web beacon in conjunction with cookies to track web site activity on www.SEEBURGER.es  and associated websites.  Web beacon tracking by SEEBURGER does not identify the name or email address of the web user or mail recipient.

The Way We Use Information

SEEBURGER uses information collected online in the following ways:

  • For information you provide directly online, or through email messages, relating to inquiries about products, requests for support or services, or request for other information, we use the information to engage in and process transactions with you, respond to your inquiries and requests, and provide customer support activities.
  • For information you provide online, including actions or clicks from hyperlinks and subscriptions, we use the information to customize future communications and web pages in accordance with communication preferences you have established with SEEBURGER.
  • For some registration, email and use data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
  • For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.
  • For information submitted using the online job application process, we may use and disseminate this information internally and among our affiliates as necessary to consider your application and to contact you regarding our decision.
  • For information submitted online for scheduling training or registering to attend a SEEBURGER sponsored conference or event, we may use and disseminate this information internally and among our affiliates to communicate with you and to facilitate your registration and participation.

When We Share Customer Information

SEEBURGER shares information for business purposes only on a need-to-know basis and only with: (a) its own employees and affiliates; (b) the customer from which SEEBURGER received the information; (c) SEEBURGER subcontractors,  consultants, and third-party service-provider companies, that have agreed to safeguard such information in a like manner to the way that SEEBURGER safeguards such information and that have signed confidentiality agreements with SEEBURGER; and (d) other entities authorized to have access to such information under applicable law or regulation. SEEBURGER does not share non-public individually identifiable information with third party marketers.

SEEBURGER may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.
We will not use or share information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.

Our Commitment to Data Integrity and Security

SEEBURGER processes information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that customer information is accurate, complete, current and otherwise reliable with regard to its intended use. However, SEEBURGER expects customers will update their personal information with SEEBURGER as necessary.

SEEBURGER takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of information. This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.

Links to Unaffiliated Third Party Websites

This Site may contain links to unaffiliated third party websites.  If you link to or otherwise visit any other websites managed by third parties, please review the privacy policies posted at those sites.  SEEBURGER has no control over those websites and is not responsible or liable for the policies and practices followed by third parties.

Revisions and Contact Information

We periodically update the features of our Site to better serve you and all our customers. We reserve the right to change this Privacy Policy without advance notice and any modifications are effective when they are posted here. The date of the newest version will be posted below. Please check back frequently, especially before you submit any personally identifiable information at this Site, to see if the Privacy Policy has changed.  By using our website, you indicate your understanding and acceptance of the terms of the Privacy Policy posted at the time of your use. If you have any questions, please contact us by sending an e-mail message to info@seeburger.com with the subject line heading of "Privacy Policy Request."

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